The biggest challenge I face is talking on the phone. Sure, it sounds easy, but I have to call well over 100 companies to verify if our information of their company (employee records, namely) is correct. It's a little daunting, and a little out of my comfort zone. It especially doesn't help when the person on the other end has the potential to not understand me or why I'm calling. In fact, my first call I spoke with a woman who refused to help me (rather rudely,) didn't know what company I was from, didn't know what I was asking for, and I was unsure what to do.
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